Mercedes Service Sydney

Mercedes-Benz Service & Repairs

Our Full Mercedes-Benz Services in Sydney

We have been servicing Mercedes-Benz cars at our Pagewood workshop since 1999, and European cars for a great deal longer than that. The workshop is NRMA Approved and ATE accredited, ARC licensed for air conditioning work, and an authorised NSW inspection station. For a Mercedes owner that means one workshop that services the car to the Mercedes-Benz schedule, diagnoses it properly when something goes wrong, and handles the annual rego inspection in the same visit.

If you are looking for a Mercedes mechanic in Sydney who works on European cars every day rather than now and then, that is what we do. We are not a dealership and we are not a general workshop, so the scan equipment, the parts supply and the experience in the building are all set up for cars like yours.

The Mercedes-Benz service schedule

Mercedes-Benz sets a scheduled service every 25,000 km or 12 months, whichever comes first, alternating between Service A and Service B. Your car tells you which one is due, and when, through the service indicator in the instrument cluster. A number of other items fall due at their own intervals on top of that. We carry all of it out as logbook servicing to schedule, with the service history recorded.

Beyond those, individual engines and drivelines carry their own items. Spark plugs, coolant, 7G-Tronic gearbox oil and 4MATIC transfer case oil all depend on what your car has. We read your car’s service data before we start and tell you what falls due at that visit.

What is included at each service

At every Service A, due at 25,000 km or 12 months:

• Engine oil and oil filter replaced with oil carrying the Mercedes-Benz approval for your engine
• Fluid levels checked and corrected to specification
• Brakes and tyres checked, with the results written up for you rather than summarised verbally
• Service indicator reset using manufacturer-level diagnostic tools

At every Service B, the following visit:

• Everything in Service A above
• Dust and pollen (cabin) filter replaced
• Brake fluid replaced where it falls due at 24 months
• Any additional items that fall due at that distance for your engine

The Service B inspection is not a glance over the car. It covers:

• Windscreen and body, checked for damage
• Wipers and washers, function checked and washers topped up
• Horn, seat belts and interior and exterior lighting, checked for operation
• Battery condition tested and the result recorded
• Engine, cooling and fuel systems, checked for leaks, levels and damage
• Underbody and exhaust system, checked for fitment and damage
• Gearbox, steering and suspension, checked for play, leaks and damage
• Wheels and tyres, tread depth recorded and pressures adjusted
• Tyre repair kit expiry date checked where fitted
• Brakes, pad and disc thickness recorded
• Brake pipes and hoses, checked for leaks and damage
• Service indicator reset
• Road test to confirm the work

Keeping your Mercedes-Benz warranty valid

A new car warranty does not tie you to the dealership for servicing. Under Australian consumer law the warranty stays valid when the car is serviced to the manufacturer schedule, by a qualified workshop, using parts that meet or exceed the manufacturer specification. Our logbook servicing follows the Mercedes-Benz schedule set out above and uses genuine and OEM-quality parts that meet or exceed specification. That condition is part of the protection, not fine print under it.

Diagnostics built for Mercedes-Benz, not for everything

A generic scan tool will read a fault code. It will not talk to the individual control modules in a modern Mercedes, run the manufacturer test routines, or code a replacement component so the car accepts it. Our European car diagnostics run on manufacturer-level equipment, including the Autologic platform, which is the difference between knowing a warning light is on and knowing why.

Our range of Mercedes servicing

• New car servicing
• Mercedes logbook service
• E-Safety Check and Pink Slips
• Rego check and NSW registration inspection
• Vehicle scan and OBD diagnostics
• Mercedes-Benz fault diagnosis
• Mercedes brake and clutch repairs
• Suspension and steering
• Battery check and replacement
• Air conditioning service and repairs
• Mercedes electrical repairs
• General mechanical repairs

Mercedes-Benz models we service

We service the full Mercedes-Benz passenger range. These are the models we see most often:

• A-Class and CLA
• B-Class
• C-Class sedan and wagon
• CLE coupe
• E-Class sedan and wagon
• GLA and GLB
• GLC and GLC Coupe
• GLE and GLS
• S-Class
• G-Class
• V-Class
• X-Class

If your model is not listed we still service it. Call and ask.

Booking a Mercedes service in Sydney

We are at 32 Ocean Street, Pagewood, about fifteen minutes from the CBD and close to Maroubra, Kingsford, Botany and Bondi Junction. Call (02) 9316 8382 or book a Mercedes service online and we will confirm whether your car is due for Service A or Service B before you commit to anything. If a Pink Slip is due at the same time, our E-Safety Check page explains what that inspection covers.

Frequently Asked Questions: Mercedes-Benz Service Sydney