Mercedes Benz Service Schedule and Common Maintenance Questions

Owning a Mercedes-Benz is a commitment to precision engineering, safety, and luxury performance. Whether you drive a C-Class, an E-Class, or a high-performance AMG model, staying on top of your vehicle’s service schedule is the key to maintaining its performance and protecting your investment.

Understanding Mercedes Benz Service Intervals

Modern Mercedes-Benz vehicles use the ASSYST system, an intelligent onboard maintenance tracker that monitors your driving style, engine performance, and environmental factors to determine when servicing is due. This system provides personalised maintenance reminders based on real-world conditions rather than rigid schedules.

Typically, Mercedes-Benz vehicles follow an alternating service pattern of Service A and Service B, supported by additional maintenance items for specific models or driving conditions.

In Australia, factors like extreme temperatures, stop-start city traffic, and coastal environments mean more frequent servicing is often recommended to protect your vehicle’s critical components.

Mercedes Benz Service A and Service B Explained

Mercedes-Benz follows a structured maintenance program to ensure your vehicle performs at its best:

Service A
This is the essential maintenance check, typically required every 10,000 to 15,000 kilometres or every 12 months, whichever comes first. Service A focuses on engine health, safety checks, and system monitoring.

Service B
A more comprehensive service, usually carried out every 20,000 to 25,000 kilometres. Service B includes all Service A tasks plus additional inspections, filter replacements, and advanced diagnostics to maintain long-term reliability.

AMG models and performance variants may require more frequent servicing due to their enhanced engine specifications and component demands.

What’s Included in Your Mercedes Benz Service?

Your Mercedes Benz servicing covers a wide range of maintenance items designed to protect performance, safety, and longevity:

• Premium synthetic oil and filter replacement using Mercedes-Benz approved specifications
• Brake system inspection and brake fluid replacement (every two years recommended)
• Air filter and cabin filter replacement as required
• Battery testing and charging system check
• Suspension and steering component inspection
• Comprehensive fluid level checks and top-ups
• Electronic car diagnostics using Mercedes-specific tools

For high-performance variants, additional maintenance, including more frequent oil changes and specialised component checks, is often recommended.

Mercedes Benz Service Costs

Service costs for Mercedes-Benz vehicles can vary based on the model, year, and specific servicing requirements. As a general guide:
Service A costs $320 – $750, occurs every 10,000-15,000 km or 12 months, and takes 1-2 hours to complete.
Service B ranges from $480 – $1200, happens every 20,000-25,000 km, and requires 2-4 hours.
Common Additional Services include brake pad replacement ($450 – $900), air conditioning service ($200 – $350), transmission service ($300 – $600)

Note: Prices vary based on model, year, and specific requirements. High-performance models may incur higher costs due to specialised components and premium fluids.

Why Choose a Mercedes-Benz Specialist Instead of a General Mechanic

Mercedes-Benz vehicles are engineered with advanced technology, precision components, and strict performance standards. Servicing your vehicle with an independent European specialist like Platinum Automotive Care ensures:

• Genuine or OEM-approved parts that meet factory standards
• Advanced diagnostic equipment compatible with Mercedes systems
• Technicians trained in Mercedes Benz servicing requirements
• Personalised attention with transparent pricing and communication

Our team understands the unique needs of Mercedes-Benz models, from efficient diesel engines to high-performance powertrains. With proper servicing, your Mercedes maintains its safety, reliability, and driving enjoyment.

Signs Your Mercedes-Benz May Need Servicing Sooner

In addition to following your ASSYST reminders, stay alert to early signs that your Mercedes may require attention:

• Dashboard warning lights, including engine or oil pressure alerts
• Sluggish performance or reduced fuel efficiency
• Strange noises from the engine, brakes, or suspension
• Fluid leaks, overheating, or abnormal handling
• Reduced braking performance or unusual vibrations

Addressing issues early prevents expensive repairs and keeps your vehicle performing to Mercedes-Benz standards.

Conclusion: Protect Your Mercedes with Specialist Servicing

Your Mercedes-Benz represents more than just transportation — it’s an investment in quality, safety, and luxury performance. Routine servicing through a qualified specialist is the best way to safeguard that investment, maintain your warranty, and keep your vehicle operating at its best.

At Platinum Automotive Care, we provide dealership-quality servicing with the personalised approach of an independent specialist. Our Sydney-based team delivers expert care for your Mercedes, ensuring peace of mind on every journey.

Book your next Mercedes Benz service today and experience the Platinum difference.

FAQ: Mercedes Benz Servicing